Privacy Policy

I. Name and address of the person responsible

The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the Member States as well as other provisions of data protection law is the Data Protection Supervisor:

Senic GmbH
Pfuelstr. 5
10997
Berlin
Germany
hi@senic.com
www.senic.com

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II. Name and address of data protection officer

The data protection officer of the person responsible is:

DataCo GmbH
Robert Mäckle
Dachauer Straße 65
80335 Munich
Germany
datenschutz@dataguard.de
www.dataguard.de

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III. general information on data processing

Scope of processing of personal data

We process the personal data of our users only to the extent necessary to provide a functioning website as well as our content and services. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in those cases in which prior consent cannot be obtained for actual reasons and the processing of the data is permitted by statutory provisions.

Legal basis for the processing of personal data

If we obtain the consent of the data subject for the processing of personal data, Art. 6 Para. 1 S. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis.

Art. 6 para. 1 sentence 1 lit. b DSGVO serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This shall also apply to processing operations necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 sentence 1 lit. c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person necessitate the processing of personal data, Art. 6 para. 1 sentence 1 lit. d DSGVO serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 sentence 1 lit. f DSGVO serves as the legal basis for the processing.

Data erasure and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if the European or national legislator has provided for this in Union regulations, laws or other provisions to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.

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IV. Rights of the data subject

If personal data is processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:

1. Right to information

You can request confirmation from the person responsible as to whether personal data relating to you will be processed by us.

In the event of such processing, you may request the following information from the data controller:

• the purposes for which the personal data are processed;
• the categories of personal data processed;
• the recipients or categories of recipients to whom the personal information about you has been disclosed will still be disclosed;
• the planned duration of the storage of the personal data concerning you or, if it is not possible to provide specific information in this regard, criteria for determining the duration of the storage;
• the existence of a right to rectify or delete personal data concerning you, a right to limit the processing by the controller or a right to object to such processing;
• the existence of a right of appeal to a supervisory authority;
• all available information on the origin of the data, if the personal data are not collected from the data subject;
• the existence of automated decision-making including profiling in accordance with Article 22(1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.

You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.

2. Right to rectification

You have the right to have your personal data corrected and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The person responsible must carry out the correction immediately.

3. Right to limit the processing

Under the following conditions, you may request that the processing of your personal data be restricted:

• if you dispute the accuracy of the personal data concerning you for a period of time which enables the person responsible to verify the accuracy of the personal data;
• the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
• the data controller no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
• if you have lodged an objection against the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the justified reasons of the data controller outweigh your reasons.
• Where the processing of personal data concerning you has been restricted, such data may not be processed, with the exception of their storage, without your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

If the processing restriction has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to cancellation

a) Duty to delete

You may request the data controller to delete the personal data concerning you immediately and the data controller is obliged to delete this data immediately if one of the following reasons applies:

The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 lit. a or Art. 9 para. 2 lit. a DSGVO, and there is no other legal basis for the processing.

You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.

The personal data concerning you have been processed unlawfully.

The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.

The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.

b) Information to third parties

If the person responsible has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 (1) DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.

c) Exceptions

The right to deletion does not exist if the processing is necessary.

• on the exercise of freedom of expression and information;
• to fulfil a legal obligation which the processing requires under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
• for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
• to assert, exercise or defend legal claims.

5. Right to information

If you have exercised your right to rectify, cancel or limit the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.

They shall have the right vis-à-vis the person responsible to be informed of such recipients.

6. Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the responsible person in a structured, common and machine-readable format. In addition, you have the right to communicate this data to another data controller without being hindered by the controller to whom the personal data was provided, provided that

the processing is based on a consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO and processing is carried out using automated procedures.

In exercising this right, you also have the right to request that the personal data concerning you be transmitted directly by one responsible person to another responsible person, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 Para. 1 S. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.

The controller will no longer process the personal data relating to you unless he can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for the purpose of direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling to the extent that it is connected with such direct advertising.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in relation to the use of Information Society services - notwithstanding Directive 2002/58/EC - by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This shall not apply if the decision

• is necessary for the conclusion or performance of a contract between you and the person responsible,
• is authorised by legislation of the Union or of the Member States to which the person responsible is subject and contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or
• with your explicit consent.

However, these decisions may not be based on special categories of personal data under Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g DSGVO applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

In the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms and your legitimate interests, including at least the right of the controller to obtain the intervention of a person, to present his or her point of view and to contest the decision.

10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO.

The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

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V. Provision of the website and creation of log files

1. Description and scope of data processing

Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer.

The following data will be collected:

• Information about the browser type and the version used
• The user's operating system
• The Internet service provider of the user
• The IP address of the user
• Date and time of access
• Websites from which the user's system accesses our website
• Websites accessed by the user's system through our website

The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f DSGVO.

3. Purpose of the data processing

The temporary storage of the IP address by the **system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes also include our legitimate interest in data processing pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

5. Possibility of opposition and removal

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

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VI. Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

• language settings
• Articles in a shopping carn
• User Interface Settings
• Location settings for direct display of prices and product availability

We also use cookies on our website, which enable us to analyse the surfing behaviour of our users.

In this way the following data can be transmitted:

• Entered search terms
• Frequency of page views
• Use of website functions

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data are not stored together with other personal data of the users.

When you visit our website, an information banner informs you about the use of cookies for analysis purposes and refers you to this privacy statement. In this context, there is also an indication as to how the storage of cookies in the browser settings can be prevented.

When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context there is also a reference to this data protection declaration.

2. Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Para. 1 S. 1 lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 Para. 1 S. 1 lit. a DSGVO if the user has given his consent.

3. Purpose of the data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

We need cookies for the following applications:

• Shopping Cart
• Acceptance of language settings

The user data collected by technically necessary cookies are not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.

In these purposes also our legitimate interest lies in the processing of personal data according to Art. 6 Para. 1 S. 1 lit. f DSGVO.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

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VII. Newsletter

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to usn

• email address
• first name
• IP address of the calling computer
• Date and time of registration

Your consent will be obtained for the processing of your data during the registration process and reference will be made to this data protection declaration.

If you purchase goods or services on our website and enter your email address, we may subsequently use it to send you a newsletter. In such a case, only direct advertising for similar goods or services will be sent via the newsletter.

No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.

2. Degal basis for data processing

The legal basis for the processing of data by the user after registration for the newsletter is Art. 6 Para. 1 S. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the dispatch of the newsletter as a result of the sale of goods or services is § 7 para. 3 UWG.

3. Purpose of the data processing

The collection of the user's email address serves to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user's email address will therefore be stored as long as the newsletter subscription is active.

The other personal data collected in the course of the registration process are usually deleted after a period of seven days.

5. Possibility of opposition and removal

The subscription of the newsletter can be cancelled by the affected user at any time. For this purpose there is a corresponding link in every newsletter.

This also enables the revocation of the consent to the storage of personal data collected during the registration process.

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VIII. Email contact

1. Description and scope of data processing

You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.

The data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation.

2. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 Para. 1 lit. f DSGVO. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3. Purpose of the data processing

If you contact us by email, this also constitutes the necessary legitimate interest in the processing of the data.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of opposition and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

To object to the use and storage of your email address, please send an email to hi@senic.com from the email address used for registration. We will then delete your data immediately.

In this case, all personal data stored in the course of establishing contact will be deleted.

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IX. Application email contact

1. Scope of data processing of personal data

You can send us your application by email. We collect your email address and the information you provide in the email.

After sending your application, you will receive confirmation of receipt of your application documents by email from us.

Your data will not be passed on to third parties. The data will be used exclusively for processing your application.

2. Legal basis for data processing

The legal basis for the processing of your data is Art. 6 Para. 1 S.1 lit. a DSGVO and §26 BDSG.

3. Purpose of the data processing

The processing of the personal data from your application e-mail serves us solely for the processing of your application.

4. Duration of storage

After completion of the application procedure, the data will be stored for up to 6 months. At the latest after 6 months your data will be deleted. In the event of a legal obligation, the data will be stored within the framework of the applicable provisions.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of opposition and removal

The applicant has the possibility to revoke his consent to the processing of personal data at any time. In such a case, your application will no longer be considered.

To object to the use and storage of your personal data, please send an email to hi@senic.com. We will then delete your data immediately.

All personal data stored in the course of electronic applications will be deleted in this case.

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X. Collection, processing and use of personal data for orders

When ordering, we collect and use your personal data to the extent necessary to fulfill and process your order and to process your inquiries, as well as support, warranty and guarantee cases. The provision of the data is necessary for the conclusion of the contract. Failure to make the goods available shall mean that no contract can be concluded. Processing takes place on the basis of Art. 6 (1) lit. b DSGVO and is necessary for the fulfilment of a contract with you. Your data will not be passed on to third parties without your express consent. Excluded from this are only our service partners, which we need to process the contractual relationship or service providers we use in the context of order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these are, for example, recipients of the following categories: Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and drop shipping dealers. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

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XI. Fan page

Use of our Senic GmbH - Facebook - Company appearance

1. Scope of data processing

We use the Senic GmbH - corporate presence of Facebook Menlo Park, California, United States. We provide information on our site and offer Facebook users the opportunity to communicate.

Information about our products, communication with users, information about current Smart Home and technology topics.

We do not have any information on the processing of your personal data by the company Facebook, which is jointly responsible for the Senic GmbH corporate identity. You will find information on this in the data protection declaration of :

Facebook: https://de-de.facebook.com/policy.php

If you carry out an action on our Facebook - company appearance (e.g. comments, contributions, likes etc.) it can be that you thereby personal data (e.g. clear name or photo of your user profile) make public.

2. Legal basis

The legal basis for the processing of your data in connection with the use of our Facebook corporate identity is Art.6 para.1 sentence 1 lit.f DSGVO.

3. Purpose of the data processing

Our Facebook - company appearance serves us to inform the Facebook - users about our information about product, information about services, advertisement, customer contact. Every user is free to publish personal data through activities.

4. Duration of storage

We store your activities and personal data published via our Facebook corporate website for a period of up to until the user requests us to delete this content. In addition, we comply with the statutory retention periods.

5. Possibility of opposition and removal

You can object at any time to the processing of your personal data that we collect within the framework of your use of our Facebook corporate website and assert your rights as a data subject mentioned under IV. of this data protection declaration. Please send us an informal email to hi@senic.com.

You will find further information on the processing of your personal data by Facebook at: https://de-de.facebook.com/

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XII Used Plugins

Use of Facebook Pixel

Scope of the processing of personal data

With your consent, we use the "visitor action pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our Internet presence. It allows us to track the actions of users after they have seen or clicked on a Facebook ad. This allows us to measure the effectiveness of Facebook advertisements for statistical and market research purposes. The data collected in this way is anonymous for us, i.e. we do not see the personal data of individual users. These data are however stored and processed by Facebook, about which we inform you according to our state of knowledge. Facebook may link this information to your Facebook account and may also use it for its own promotional purposes, in accordance with Facebook's Data Usage Policy https://www.facebook.com/about/privacy/. You can enable Facebook and its affiliates to serve ads on and off Facebook. A cookie can also be stored on your computer for these purposes.

This consent may only be given by users who are older than 13 years of age. If you are younger, please ask your parents or guardians for advice.

Legal basis for the processing of personal data

The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.

Purpose of data processing

The use of the Facebook pixel serves the optimization of advertising measures.

Duration of storage

We do not have any information about the duration of storage.

Possibility of opposition and removal

For more information, see Facebook's data policy at https://www.facebook.com/policy.php.

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Use of Google AdWords

Scope of the processing of personal data

On our website we use Google AdWords of Google Inc., 1600 Amphiteatre Parkway, Mountain View, CA 94043, United States. This is an online advertising program that uses conversion tracking. When you reach our website via a Google ad, Google AdWords places a cookie on your computer. Each Google AdWords customer is assigned a different cookie.

Legal basis for the processing of personal data

The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.

Purpose of data processing

We only receive information about the total number of users who have responded to our ad. We will not share any information that could be used to identify you. The use does not serve the traceability.

Duration of storage

The cookie loses its validity after 30 days.

Possibility of opposition and removal

You can prevent Google conversion tracking by deactivating the tracking process in your browser. Further information can be found at https://www.google.com/intl/de/policies/privacy/ .

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Use of Google Analytics

Scope of the processing of personal data

On our website we use Google Analytics, a web analysis service of Google Inc., 1600 Amphiteatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to website operators in connection with website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.

Legal basis for the processing of personal data

The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.

Purpose of data processing

The purpose of processing personal data is to specifically address a target group that has already expressed an initial interest by visiting the site.

Duration of storage

Advertising data in server logs is anonymized by Google's own statements to delete parts of the IP address and cookie information after 9 and 18 months respectively.

Possibility of opposition and removal

You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. Further information can be found at https://www.google.com/intl/de/policies/privacy/ .

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Using Google Tag Manager

This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tool Tag Manager itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager.

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Use of Google Analytics Remarketing (also Google Dynamic Remarketing)

Scope of the processing of personal data

On our website we use the remarketing function Google Inc., 1600 Amphiteatre Parkway, Mountain View, CA 94043, United States. Together with Google we offer you suitable and interest-related advertisements. Google Analytics Remarketing uses cookies. These are stored on your computer. According to Google, no personal data is collected. According to our own information, there is also no connection to the other Google services.

Legal basis for the processing of personal data

The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.

Purpose of data processing

The purpose of processing personal data is to specifically address a target group. You recognise the cookies stored on your computer when you visit a website and can therefore display advertisements that are in line with your interests.

Duration of storage

Advertising data in server logs is anonymized by Google's own statements to delete parts of the IP address and cookie information after 9 and 18 months respectively.

Possibility of opposition and removal

You can prevent the use of the remarketing function by setting the following link: https://http://www.google.de/settings/ads . Further information can be found at https://www.google.com/intl/de/policies/privacy/ .

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Use of CrazyEgg.com

Scope of the processing of personal data

We use the tracking tool CrazyEgg.com to record randomly selected individual visits exclusively with anonymous IP addresses. This tracking tool allows you to use cookies to evaluate how you use the website (e.g. what content is clicked on). For this purpose, a usage profile is displayed visually. Only pseudonyms are used to create user profiles, which do not allow any conclusions to be drawn about you.

Legal basis for the processing of personal data

The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.

Purpose of data processing

The purpose of processing personal data is the targeted measurement of visitor activity. This data can be used to constantly optimise the ease of use of the website.

Possibility of opposition and removal

You may at any time object to the collection, processing and recording of data generated by CrazyEgg.com by following the instructions at https://www.crazyegg.com/opt-out . For more information on data protection at CrazyEgg.com, please visit https://www.crazyegg.com/privacy.

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Use of Mailchimp

Scope of the processing of personal data

We use the list provider MailChimp to send our newsletter. MailChimp is an offer from The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318 ("Rocket"). Rocket has signed the so-called "Safe Harbor Agreement" on 22.07.2008, which is a data protection agreement between the European Union and the United States. The data stored during registration is transferred to Rocket and stored by Rocket. The data entered during registration will not be transmitted to other third parties. After registration MailChimp will send you an e-mail to confirm your registration. In addition, MailChimp offers various analysis options on how the sent newsletters are opened and used, e.g. how many users an e-mail was sent to, whether e-mails were rejected and whether users unsubscribed from the list after receiving an e-mail. MailChimp also uses the Google Analytics analysis tool from Google, Inc. and may include it in its newsletters. Further details about Google Analytics can be found in this privacy statement under "Google Analytics".

Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is Art. 6 Para. S.1 lit. a DSGVO.

Purpose of data processing

Newsletters are sent for advertising purposes and to share other information or news about the company and its products.

Duration of storage

We do not have any information about the duration of storage at our order processor. However, the processor is subject to the obligation under the US/EU Privacy Shield, which obliges them to fully comply with German data protection laws.

Possibility of opposition and removal

You can revoke your consent to the storage of your data and its use to send the newsletter at any time. You can exercise your revocation at any time by sending an email to hi@senic.com or by clicking on the link provided for each newsletter.

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Using SurveyMonkey

Conduct surveys on user experiences and improvement opportunities.

Scope of data processing

We ask customers about their use of our products on a voluntary basis. For surveys, we use the SurveyMonkey online survey tool offered and operated by SurveyMonkey Europe UC, based at 2 Shelbourne Buildings, 2nd Floor, 2Shelbourne Road, Dublin 4, Ireland ("SurveyMonkey"). SurveyMonkey is EU/US Privacy Shield certified. Survey Monkey collects the following data from you:

• Other data provided by you
• Name
• IP address of the calling computer

We would expressly like to point out that SurveyMonkey reserves the right to collect, process, use and forward information and analyses for its own purposes. In particular, cookies, ad tracking and IP addresses are used or recorded for this purpose. SurveyMonkey also reserves the right to disclose this information to third parties, including other countries and the United States. Please refer to the relevant sections of SurveyMonkey's Privacy Policy for more information. SurveyMonkey's current Privacy Policy can be found at https://de.surveymonkey.com/mp/legal/privacy-policy/.

Legal basis for the processing of personal data

The legal basis for the processing of your data in connection with the execution of surveys is Art.6 para.1 sentence 1 lit.a DSGVO.

Purpose of data processing

The implementation of surveys regarding the user experience of our products serves to continuously develop and improve our products. We try to use the information about user behaviour obtained from the surveys to develop new products in line with requirements.

Duration of storage

SurveyMonkey itself does not delete any of your personal information. However, we will delete the data in our SurveyMonkey user account upon completion of the survey (including its evaluation).

Possibility of opposition and removal

Survey participants may contact us at any time to request the deletion of their survey data, including personal data, if collected. A subsequent correction of individual answers after the survey has been sent is not possible.

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Use of Survicate

Scope of processing

With the service provider (www.survicate.com) we play surveys users of our website. Users have the opportunity to send a personalized message and participate in surveys and may be required to enter their email address, name, telephone number and message. Data may be stored, but only by users who have voluntarily provided information. Survicate does not use cookies.

Legal basis for the processing of personal data

The legal basis for data processing is Art. 6 Para. 1 lit. f DSGVO. The justified interest consists in the analysis of user interests for the improvement of our products and information offers.

Purpose of data processing

The use of the Survicate Plug-In serves to improve our website and information offerings by conducting surveys in which users can participate voluntarily.

Duration of storage

We do not have any information about the duration of storage.

Objection & removal possibility

For more information about the handling of transferred data, please refer to Survicate's privacy policy: https://www.survicate.com/knowledge-base/privacy-policy/ . More information about the cookies can be found here: https://www.survicate.com/cookies/

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Using SoundCloud

Scope of processing

Our website uses functions of the social network SoundCloud Limited, 33 St James Square, London SW1Y 4JS, UK (hereinafter: SoundCloud).

When you visit a page with a plugin, a direct connection is established between your computer and the SoundCloud server. SoundCloud receives the information that you have visited our site with your IP address. If you click the "Like" button while logged into your SoundCloud account, you can link and/or share the content of our pages with your SoundCloud profile. This allows SoundCloud to assign the visit to our pages to your user account. We would like to point out that as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by SoundCloud.

Legal basis for the processing of personal data

The legal basis for data processing is Art. 6 Para. 1 lit. f DSGVO. The justified interest consists in a faultless function of the Internet page.

Purpose of data processing

The use of the SoundCloud plug-in serves to improve the usability of our website. We use this plug-in to offer an embedded music player.

Duration of storage

We do not have any information about the duration of storage.

Objection & removal possibility

For more information about the handling of transferred data, please refer to SoundCloud's privacy policy: https://soundcloud.com/pages/privacy. You can prevent SoundCloud from collecting and processing your data by deactivating the execution of script code in your browser or by installing a script blocker in your browser (which you can find at www.noscript.net or www.ghostery.com).

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Use of Vimeo

Scope of the processing of personal data

We use on our website the plugin of Vimeo, Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit our website, your browser connects to Vimeo's servers in the USA. Information about your website visit and your IP address will be forwarded to Vimeo. This happens regardless of whether you have a Vimeo account and whether you are logged in to it. If you are logged in, Vimeo can link the collected data to your account.

Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is Art. 6 Para. 1 S.1 lit. f DSGVO.

Purpose of data processing

The provision of the Vimeo PlugIn serves the user friendliness of our site.

Duration of storage

We do not have any information about the duration of storage.

Possibility of opposition and removal

More information about the purpose and scope of vimeo's data collection can be found at: https://vimeo.com/privacy

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Use of YouTube PlugInn

Scope of the processing of personal data

On our website we use the plugin operated by Google from YouTube, YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, UNITED STATES. When you visit our website, your browser connects to YouTube's servers. Information about your website visit is forwarded to YouTube. We have no influence on the content of the plug-in. If you are logged into your YouTube account during your visit, YouTube can assign your website visit to this account. By interacting with this plug-in, this corresponding information is transmitted directly to YouTube and stored there. If you do not want this data to be transmitted, you must log out of your YouTube account before visiting our website.

Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is Art. 6 Para. 1 S.1 lit. f DSGVO.

Purpose of data processing

The provision of the YouTube plug-in serves the user friendliness of our site.

Duration of storage

We do not have any information about the duration of storage.

Possibility of opposition and removal

More information about the purpose and scope of YouTube's data collection can be found at: https://www.google.com/intl/en/policies/privacy/

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Use of external payment service providers

We use external payment service providers through whose platforms users and we can make payment transactions (e.g., each with a link to the privacy statement, Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full/) , Stripe (https://stripe.com/privacy-center/legal) Amazon Pay (https://pay.amazon.com/de/help/201751600) , Visa (https://www.visa.de/datenschutz/) and Mastercard (https://www.mastercard.de/de-de/datenschutz.html) American Express (https://www.americanexpress.com/de/content/privacy-policy-statement.html)).

Within the framework of the performance of contracts, we shall appoint payment service providers on the basis of Art. 6 para. 1 lit. b. DSGVO. In addition, we use external payment service providers on the basis of our legitimate interests pursuant to Art. 6 Para. 1 lit. b. DSGVO in order to offer our users effective and secure payment options.

The data processed by the payment service providers includes inventory data such as name and address, bank data such as account or credit card numbers, passwords, TANs and checksums, as well as contract, sum and recipient details. The information is required to complete the transactions. However, the data entered will only be processed and stored by the payment service providers. This means that we do not receive any account- or credit card-related information, but only information with confirmation or negative information about the payment. The data may be transmitted by payment service providers to credit reference agencies. The purpose of this transmission is to check identity and creditworthiness. In this regard we refer to the General Terms and Conditions and data protection notices of the payment service providers.

Payment transactions are subject to the terms and conditions and data protection notices of the respective payment service providers, which can be accessed within the respective websites or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information and other rights affected.

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Use of OroCRM and Magento

Scope of the processing of personal data

We use the OroCRM tool to store personal order, payment, product and analysis data. All data is transferred to and stored on German servers and enables us to process support enquiries quickly and in a customer-friendly manner, to process and fulfil orders, payments, returns and contracts, as well as warranty and guarantee cases. After your prior consent, the data may also be used for advertising purposes. Processing takes place on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO. You can object to the use and processing of your data at any time by sending an e-mail to hi@senic.com .

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Use of Freshdesk

Scope of the processing of personal data

We use the Freshdesk Customer Service System (hereinafter "Freshdesk"), a service of Freshworks Inc., 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, USA (hereinafter "Freshworks"), to accept and manage contact requests. When you contact us (by e-mail), your details will be stored in Freshdesk for processing the contact request and its processing.

Legal basis for the processing of personal data

The corresponding data processing takes place on the basis of Art. 6 Para. 1 S.1 lit. b DSGVO and may be necessary for the execution of the contract with you or pre-contractual measures. In addition, data processing is carried out on the basis of our legitimate interests pursuant to Art. 6 Para. 1 S.1 lit. 1 lit. f DSGVO. Our legitimate economic interest lies in optimizing the management of contact requests and improving customer service to provide our services. More information about "Freshchat" and data protection at Freshworks can be found here.

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Use of Freshchat

Scope of the processing of personal data

We use the Freshchat tool (hereinafter referred to as "Freshchat"), which is a service of Freshworks Inc. (1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, USA, hereinafter referred to as "Freshworks"), to contact us quickly and easily. Freshchat allows you to communicate with us via live chat without providing any personal information of your own. When using the live chat, the chat process is transmitted to Freshworks and stored on their servers in the USA. The data processed during the use of Freshchat can be used to create user profiles under a pseudonym. Cookies (see section 4.) can be used to recognise the user for this purpose. The data collected by Freshchat will not be used to personally identify the visitor to our website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned.

Scope of the processing of personal data

The corresponding data processing takes place on the basis of Art. 6 Para. 1 S.1 lit. b DSGVO and may be necessary for the execution of the contract with you or pre-contractual measures. In addition, data processing is carried out on the basis of our legitimate interests pursuant to Art. 6 Para. 1 S.1 lit. 1 lit. f DSGVO. Our legitimate economic interest lies in optimizing the management of contact requests and improving customer service to provide our services. More information about "Freshchat" and data protection at Freshworks can be found here.

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XIII Fanpage

We use social networks to present our company.

1. Scope of data processing

We use a company appearance on the following networks:

• Facebook
• instagram
• LinkedIn
• Twitten
• Youtube

On our pages we provide information and offer the users of the fanpage(s) the possibility of communication.

We also use our pages to share information about products and services, job opportunities and current smart home and technology topics.

We do not have any information on the processing of your personal data by the companies jointly responsible for the Senic corporate identity. You will find information on this in the data protection declaration of the respective page. See below.

If you carry out an action on our company website (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public.

2. Purpose of the data processing

Our corporate identity serves us to inform the users of our fan pages about our products, our services, our advertising and our customer contact. Every user is free to publish personal data through activities.

3. Legal basis

The legal basis for the processing of personal data is our justified interest in communication with users and our external presentation for the purpose of advertising in accordance with Art. 6 Para. 1 S. 1 lit. f DS-GVO.

If you have given the person responsible for the social network permission to process your personal data, the legal basis is Art. 6 Para. 1 S. 1 lit. a) and Art. 7 DS-GVO.

4. Duration of storage

The data generated by the company appearance are not stored in our own system.

5. Possibility of opposition and removal

You can object at any time to the processing of your personal data which we collect within the scope of your use of our corporate identity and assert your rights as a data subject mentioned under IV. of this data protection declaration. Please send us an informal email to hi@senic.com.

You will find further information on the processing of your personal data by the service provider of our corporate website at:

• Facebook (Menlo Park, California, United States). Link to Facebook's privacy statement: https://de-de.facebook.com/policy.php
• Instagram (Menlo Park, California, United States). Link to Instagram's Privacy Statement: https://help.instagram.com/519522125107875
• LinkedIn (Sunnyvale, California, United States). Link to LinkedIn's privacy statement: https://www.linkedin.com/legal/privacy-policy
• Twitter (San Francisco, California, United States). Link to Twitter's privacy policy: https://twitter.com/de/privacy
• Youtube (San Bruno, California, United States). Link to Youtube's privacy statement: https://policies.google.com/privacy?hl=en&gl=en

XIV Registration and User Account

We offer in our shop the possibility to register and create a user account.

1. Scope of data processing

We offer you the opportunity to register by entering your name and an e-mail address. You can optionally enter additional data. Your data must be entered into an input mask and will be stored by us in your password-protected user account. Once your account has been set up, you do not need to re-enter any data.

To set up your account, you will also need to enter a password of your choice, which will give you access to your account along with your email address. Please note that you will remain logged in even after leaving our website, unless you have actively logged out. The data provided by you during registration will only be processed in order to grant you access to our online shop and to assign your orders placed with us to your user account. When you register and log into your user account, the date and time of registration are also saved.

2. Purpose of the data processing

Via the user account you can view and edit your stored data (e.g. your orders) at any time. The evaluation of the date and time of registration is the guarantee of the integrity of our online shop and the prevention of misuse by individual users.

3. Legal basis

The legal basis for the processing of personal data is Art. 6 para. 1 lit. a DSGV for registration and Art. 6 para. 1 lit. f DSGVO for evaluation.

4. Duration of storage

You can revoke your consent at any time with effect for the future and thus terminate your user account. In this case, the data stored on your user account will be deleted - subject to statutory retention periods.

5. Objection, revocation, and removal possibility

You may at any time revoke or object to the processing of your personal data, which we collect within the scope of your use of our corporate identity. Please send us an informal email to hi@senic.com.

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