COVI comes with BLE (Bluetooth 4.0), Bluetooth Classic and WiFi. This means that when you get COVI, you can connect it to your WiFi network at home and to smart devices like NUIMO which communicate via BLE. You will then have the option to control Sonos, Hue or other smart home devices simply by asking COVI or by setting up custom automations.
Is COVI the same as Amazon Dot, Echo or Google Home?
COVI is speech interface (like all three of those products), however, COVI is also a smart light and a hub. This means that COVI can act similarly to Dot, Echo and Home - but COVI also allows you to set automations (e.g. ‘play the Rolling Stones to wake me up at 9am’) and has the qualities of a designer lamp.
What COVI integrations will be available at launch?
We are building integrations for our most requested devices based on the feedback of our backers, starting with Bluetooth speakers (Sonos, Bose etc) and then Lights (Hue, LIFX etc). At launch, COVI will also work with all existing Amazon Alexa Skills, which you can read about in detail here.
What languages does COVI speak?
COVI will work with Amazon Alexa right away. At the moment, Alexa supports UK English, USA English and German. If your location is not supported by Alexa, it can still be used for supported languages. Over time we plan to also integrate more voice recognition solutions.
Getting Started with COVI
How do I incorporate COVI into my existing set up?
COVI comes out of box with a number of integrations. For more information on COVI's currently supported integrations, visit the COVI page or email email@example.com to suggest an integration you'd like to be supported. Additionally, thanks to COVI's open source software, it can be incorporated into additional systems (from professional to DIY).
Can I use COVI even if I don't own other smart devices?
Yes! All you need to set up COVI is a WiFi router and connection to a smartphone or tablet. No extra devices or installation necessary.
If you want to extend your smart home setup, you can also switch out your light bulbs and speakers with smart devices like SONOS and Philips Hue and connect them to COVI. Learn more about getting started with home automation in our Beginner’s Guide to Smart Home.
Does COVI work with NUIMO?
Yes! COVI and NUIMO are a match made in heaven. If you already have NUIMO or are planning to buy a NUIMO, you will be able to do things like trigger your favorite playlist or turn on a light either by asking COVI or by clicking, swiping or turning the NUIMO controller. You can also control COVI’s light using NUIMO.
COVI will additionally act as a bridge for NUIMO, extending NUIMO’s ability to control different devices. COVI will work with NUIMO out of box.
The Hub will work as a bridge for NUIMO, allowing you to connect NUIMO to your smart devices without using your phone or tablet as a bridge. NUIMO is a Bluetooth Low Energy (BLE) device, with the Hub NUIMO can also control WiFi-based devices.
COVI and the Hub are built on the same software and electronics base, so with either you will be able to connect your devices via BLE (Bluetooth 4.0), Bluetooth Classic and WiFi, set home automations and use together with NUIMO. COVI additionally comes with speech interface capabilities (you cannot talk to the Hub) and is a designer lamp.
Getting Started with NUIMO
How do I set up NUIMO?
NUIMO is simple to set up. Just follow this quick start guide.
NUIMO is delivered with a magnetic backplate. To turn NUIMO on, gently pull apart the magnetic backplate and the NUIMO device. On the back of NUIMO you will see an on/off switched labeled with “O/I” - gently slide this switch to the 'I' position to turn NUIMO on. You will know NUIMO is on when you see three LED dots appear on the top surface. As soon as you see these dots become a Bluetooth symbol, then NUIMO is ready to pair.
What do these three LED dots mean when I switch on NUIMO?
When you first switch on NUIMO, three LED dots will appear. This means that NUIMO is booting up and is preparing to go into pairing mode. Once you see the three dots change into a Bluetooth symbol, you are then ready to connect your NUIMO and pair it to your favorite applications and devices using the iOS NUIMO app.
What does the blinking Bluetooth signal mean?
The blinking Bluetooth sign means that NUIMO is ready to pair to your phone and devices. In the iOS app you should be able to connect to your NUIMO. Once your NUIMO is successfully connected to the iOS app you will see a check symbol. Please also check that you have your Bluetooth activated on your smartphone or computer.
How do I know whether my smartphone, computer or tablet is connected to NUIMO?
When you have paired NUIMO with an application you will see the blinking Bluetooth symbol change into a check mark symbol. You have now paired your NUIMO with the NUIMO app and can add devices or applications to control.
How do I turn on the fly gestures?
Once you have set up NUIMO and paired it with a device or application, you can enable fly over and fly up/down gestures. To turn gestures on you must cover the small dot on the face of NUIMO. Cover this dot with your finger for about 2 seconds and you will see a single LED light turn on and pulse on the surface of the device. Fly over and up/down is now enabled and you can use these gestures. To turn off fly gestures, simply cover the dot on the face of NUIMO once more and when the single LED turns off, they have been disabled.
To wake up NUIMO, you simply need to touch anywhere edge of the top acrylic surface. NUIMO will wake up and return to full functionality. NUIMO goes into this sleep mode to conserve energy and maintain long battery life.
How do I switch between applications or devices when using NUIMO?
To switch between applications or devices on NUIMO when using the iOS app, simply swipe down over the capacitive touch surface. You will see an icon that refers to a specific device (i.e. lightbulb icon for Philips Hue, or music note for Sonos) – this icon will change to the next device as you swipe down. Note: in order to scroll through multiple devices, you must first add multiple devices to your NUIMO through the app on iOS.
Each NUIMO comes with a magnetic backplate for mounting, extra sticky dots incase you want to remount NUIMO, a Micro-USB cable, cleaning cloth and small instruction manual.
How do I mount NUIMO to the wall?
You can mount NUIMO in one of two ways. You can use the magnets that come embedded in the back of each NUIMO to stick NUIMO to a magnetic metal surface, such as a refrigerator. Additionally, you can attach the specially designed backplate that comes with NUIMO to any surface. To mount the backplate, simply peal off each of the three clear plastic covers of the sticky dots that are on the back of the wall mount (the metallic side). Then press the wall mount metal-side to the surface on which you are mounting. Take care that on the front of the backplate you can clearly read the word 'NUIMO' right-side up and horizontal.
How long does it take to charge NUIMO's battery?
NUIMO's battery takes about 3-4 hours to fully charge using the micro-USB cable that comes with NUIMO.
How often do I have to charge NUIMO?
NUIMO's battery should last between 1-2 months on a single full charge with moderate use. This number will vary greatly depending on amount of use. You will be notified when NUIMO needs to be recharged by a low battery icon displayed on the LED matrix. NUIMO should be charged with the included microUSB cable and applied voltage should never exceed 5V.
What is the average range for the NUIMO's Bluetooth connection?
The connection distance of BLE depends on various factors. In households with many WiFi hubs and routers this might limit the distance of connection. Furthermore, interference from walls and or metal structures can greatly influence the Bluetooth signal strength. In general, distances of up to 65 feet (20 meters) can be expected.
Software and Firmware on NUIMO
How does NUIMO connect to my smart devices?
NUIMO speaks Bluetooth Low Energy (also known as Bluetooth 4.0 and BLE), meaning that it pairs with other devices that also support BLE. While NUIMO is not enabled with other protocols, it can use a gateway, such as your smart home hub, computer, tablet or smartphone, to interface with devices that use WiFi. We have recently launched our own Hub, which allows you to connect your devices to NUIMO and set automations.
What platforms are supported by NUIMO?
NUIMO currently supports iOS devices (Apple iPhone and iPad). SDKs for additional platforms can be found on our developers page.
Where can I find information on developing for NUIMO?
SDKs, emulators and documentation can be found at developers.senic.com. If you are interested in building an integration for NUIMO, we'd love to hear from you at firstname.lastname@example.org.
Why isn't NUIMO connecting to my smartphone, computer or tablet?
There are a few reasons why you may be having trouble connecting your NUIMO to your smartphone, tablet or computer. 1. Does your device support Bluetooth Low Energy? You can check here. 2. Is Bluetooth activated on your device? 3. Is NUIMO already paired to another device? If it is already paired to another device, you won’t see the Bluetooth icon. 4. Is NUIMO turned on? If none of these are the case - please email us at email@example.com for help troubleshooting.
How do I recalibrate NUIMO’s gesture sensor?
If for some reason there has been interference during the firmware update (a hand was in the line of sight of the sensor or NUIMO was set face-down) and NUIMO’s gesture sensor does not recalibrate correctly, you can recalibrate easily through the app using the following instructions:
Connect your NUIMO to the iOS or Android app. Navigate to the menu on the left side of the app (noted by three horizontal lines). Here you will see a list of the connected NUIMOs.
On iOS, swipe left over the name of your connected NUIMO and you will see a button appear that says ‘details.’ Click the ‘details’ button and you will see a small notification that gives a summary of battery info, hardware version and firmware version. Underneath this information you will also see an option to ‘Recalibrate Fly Gesture’.
Press the ‘Recalibrate Fly Gesture’ button, taking care that NUIMO is sitting right side up and there is no interference 50 centimeters above the gesture sensor (the small slot on the top surface of NUIMO). You will receive a notification when your fly sensor has been successfully calibrated.
When I turn on NUIMO and all I see is a symbol with an arrow pointing down in a box - what does that mean?
NUIMO shows an arrow pointing down in a box when you have recently started a NUIMO firmware update using the NUIMO app. If the firmware update fails or takes longer than 2 minutes we suggest retrying the firmware update. To ensure a good Bluetooth connection, please first disable Bluetooth on your iOS device (Apple iPhone or iPad). Then re-enable Bluetooth and restart the firmware update. Please note that NUIMO will stay in firmware update mode (arrow pointing down in a box) until the new firmware installs successfully. If you have trouble updating NUIMO's firmware we're happy to help you at firstname.lastname@example.org.
NUIMO is showing me an exclamation point on the LED matrix, what does this mean?
NUIMO’s LED matrix will read out an exclamation point icon (!) when it cannot properly connect or control a device. This can happen for a number of reasons, including that the smart device is not responding or is not connected if the smart device is turned off.
When this icon appears, you should start by double checking the connection for the smart device you are trying to connect to. First, check to see if that device is on. Next, remove the device from the NUIMO app and then add the device again.
If you are still seeing the exclamation point, please reach out to us at email@example.com with the specific device you are unable to connect with and we will be happy to help troubleshoot.
We are currently taking pre-orders for a reduced price for the next batch of NUIMO and COVI. Pre-order COVI and NUIMO + Hub exclusively through our website.
What forms of payment do you accept?
We accept credit cards (Mastercard, VISA, American Express) or PayPal Express. In select countries we offer Apply Pay.
Returns & Replacements
What is Senic's return policy?
Products ordered from our website can be returned within 14 days of receiving the device. To initiate a return, please contact us at firstname.lastname@example.org.
How do I replace a broken device?
We handle replacements on a case-by-case basis. If you need to replace your NUIMO, please get in touch with us at email@example.com.
Where do you ship?
We offer free shipping to anywhere in the USA, Canada, and Australia - as well as most European countries (Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Ireland, Iceland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Sweden, Vatican City).
When will COVI and the Hub be shipped?
COVI will ship to Kickstarter backers and those who have pre-ordered in March 2018.